Tock Is Shutting Down: What Happens to Your Reservations

American Express is retiring Tock as a consumer destination. Tock's restaurants went live on Resy on 11 August 2026, and the Tock app and exploretock.com are being wound down while the restaurant-facing software keeps running inside Resy. If you are holding a Tock booking, the short version is reassuring: existing reservations are being honored, accounts link, and the place you go to manage the booking is moving to Resy. The longer version has one piece you should not assume your way through — money you already paid — and the only authority on that is the restaurant that took it.

This is a handover in progress, not a finished switch. On any given week some venues have moved and some have not, so the useful habit is to stop thinking about “Tock” as a place and start checking, per restaurant, which booking page its Reserve button opens today. Last verified 24 September 2026.

What changed, and on what dates?

The dated facts, kept in one place so they are easy to re-check as the migration proceeds:

• American Express acquired Tock in 2024, in a deal reported at roughly $400 million.
• 11 August 2026 — Tock's restaurants went live on Resy. Amex has described the combined Resy network as more than 25,000 venues.
• 15 September 2026 — Resy Credit was extended to former Tock venues.
• Tock's consumer site and app are being retired. The restaurant-side software, including its ticketing machinery, continues to operate inside Resy.
• Reservations already on the books are being honored.

Is my confirmed Tock reservation still valid?

Yes. Bookings made on Tock are being honored through the handover; nothing is being cancelled because a platform changed hands. Two practical rules follow from that. First, keep the original Tock confirmation email. It carries the confirmation number, the date and time, the party size, and whatever payment terms you agreed to, and during a migration a record you are holding is worth more than a record you assume a system is holding for you. Second, resist the urge to cancel and rebook “properly” on Resy. Cancelling releases your seat into the open market at a room that probably has a waiting list, and nothing about rebooking is guaranteed to succeed. A reservation that exists is better than a tidier one that might not.

What happens to a prepaid ticket or a deposit?

This is the part to verify rather than assume. Tock's defining feature was money up front: a fully prepaid ticket for a tasting menu or chef's counter, or a deposit credited against the final bill. Those terms were always set by the individual restaurant, not by the platform, which means the answer to “did my prepayment move with my booking” is also set by the individual restaurant. Do not take a silent reservation listing as proof the money is attached to it.

Email or call the venue with your confirmation number and ask two specific questions: is the reservation on the house's book for that exact date, time and party size, and is the payment recorded against it. Ask for the answer in writing. If you are within a refund or change deadline, that deadline still belongs to the restaurant's own policy, which is the same thing that governed it on Tock; the landscape of those cutoffs is mapped in restaurant cancellation policies. The prepaid mechanics themselves have not been abolished, only relocated, and how Tock works still describes how a ticketed service behaves.

Do I need a Resy account, and does my old login carry over?

You will need Resy to manage a migrated booking, and account linking is part of the handover. The practical move is to sign in to Resy using the same email address you used on Tock, because email is the key restaurants match guests on. Once you are in, one Resy rule now applies to rooms it never used to: Resy's terms state you may hold no more than one reservation for your personal use during any one mealtime. If your habit on Tock was to buy two tickets for the same evening and decide later, that habit does not survive the move.

Where do I book a former Tock restaurant now?

Go to the restaurant's own website and press Reserve, then read the address bar. If it lands on resy.com, the migration has reached that venue. If it still lands on exploretock.com, it has not yet. That single test beats any list, because lists go stale weekly during a handover and the button never does; the fuller set of tells is in how to tell which reservation system a restaurant uses. Expect the release rhythm to change along with the address. Tock leaned on batch ticket drops for a whole season at once; Resy leans on a fixed number of days out at a set hour, with 10am Eastern the common New York default. What that means for when you should be sitting at your phone is covered in when restaurant reservations open, and the platform-level differences are laid out in Tock versus Resy.

If you were watching a Tock-only room, this changes your options

SeatSwiper watches Resy, SevenRooms and OpenTable. It has never watched exploretock.com and does not today, so “Tock is not supported” remains the accurate statement. What the migration changes is the per-venue answer rather than the rule: once a restaurant's book has moved onto Resy, that book is one SeatSwiper can watch, and the Reserve-button test above is how you find out whether yours has. From there it holds a specific date, time and party size until a seat opens or someone cancels, then books it on your own Resy account in your own name. The price in full: your first booking is free, after which it is a flat $5 and only on a booking that actually lands, with no subscription. Starting a cancellation watch is the one charge that is not contingent — it costs $1 the moment the watch begins, whether or not a table ever opens, and that $1 is not covered by the free first booking. It can still lose a race for a single hot seat, and it cannot reach a ticketed service that has not moved yet. The mechanics are in how SeatSwiper works.